Refund policy

Thank you for choosing to shop with us. We take great pride in the quality, accuracy, and care that goes into every order.

To maintain our high standards, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

We kindly ask that you review your order carefully before completing your purchase. If you have any questions about a product prior to ordering, we are more than happy to assist you. Reach out to support@johngiangart.com and we will respond shortly.

In the rare event that your order arrives damaged or incorrect, please contact us within 48 hours of delivery with clear photos and your order details so we can review and resolve the issue promptly.

We truly appreciate your understanding and support.